falling boxes
Hi , quick question. My brother and his wife and young son ( aged 4) were in a local shops cafe enjoying some coffee and hot chocolate for his son. Right next to where they were sitting was a pile of cardboard boxes stacked high above the banister where they sat. As they sat enjoying their drinks the boxes suddenly toppled over due to a staff member moving some of the boxes. The contents of the boxes landed on their table spilling the contents of their hot drinks all over them.
The shop had my brother fill in an accident report but now a week later my brother has heard no more, he is very angry at this and would like some advise , Thanks Pandora