Solicitor not pursuing injury claim...

#1 2010-09-13 16:20:08
switchback

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Solicitor not pursuing injury claim...

Hi

Newbie her so please go easy.  I just received information today from my solicitors that they have 'recomended to no longer pursue my claim' & I wanted to know if I should accept their recomendations or not?

The issue is a little complicated (aren't they all?) so i'll explain it in brief:

I was in an RTA in May this year.  I was driving straight & 3rd Party (3p) was coming from a side road, joining onto my road.  At the junction there is traffic lights for both roads.  The road for 3p wasn't 90 degree angle, it bends round onto my road, so is more of a 45 degree angle at the traffic lights (this is importnant for a later point).

I drove through green lights & 3p collided with the rear driver-side door. He claimed to have gone through amber, and accused me of going through a red light. A witness stopped to give me his details & said I was in the right.  The witness first language was not english.

My insurance company phoned the witness and asked about the car make/model & which was at fault (options given) - he stated my make/model was at fault.  I asked my insurance company to re-question the witness based on car colour (eg was yellow or green car at fault) as he may not know make/model of car & may have been mistaken.  My insurance refused.

Insurance appointed/recommended solicitor called to pursue an injury claim. I advised the above & they stated even if I was at fault, so was 3p due to the visibility at the junction & the rear-side collision. I advised solicitors on my opinion of how to ask witness the question. The solicitors then phoned the witness and he said I was NOT liable for the accident.

Now the solicitors have written to me, to say that because the insurance company have accepted liability, they can not pursue an injury claim for me. The did not mention the issue of dual-liability claim & said they only phoned the witness (even though my insurance company only phoned as well) and do not have a witness statement.

Advice would be most welcome???

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#2 2010-09-13 16:25:12
YourC

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Sounds to me like you have a solid claim if not a 50/50, where you would get half of the compensation you would normally be awarded for your leval of injury.

If i were you i would not go through your insurance company, in my opinion its always better to work with someone independant and get their advice. However since your accident was in may it might not be easy to shift to a different solicitor now.

Did your solicitor advise you as to why they recomended to no longer pursue my claim?

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#3 2010-09-13 16:37:46
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Thanks Y-C. com

All my solicitors have said is that becuase my insurance company have accepted liability, they can not pursue the claim.  I have asked them why they are telling me this now as 3 month ago I had explained it all to them & they accepted a pursual was possible.  I have also asked them to clarify where I stand on dual-liability issue.  As yet they haven't got back to me.

If my solicitors were adamant in no longer persuing my claim, would I be able to approach another solicitor/company?  If so, would that solicitor/company be entitled to to documents my current solicitor has?

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#4 2010-09-14 10:19:07
TC

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switchback wrote:

If my solicitors were adamant in no longer persuing my claim, would I be able to approach another solicitor/company?  If so, would that solicitor/company be entitled to to documents my current solicitor has?

Sounds like your legal expenses insurance appointed solicitors are going for the easy option as they will have been paid by the instructing insurance company and so will not be out of pocket.

You are perfectly entitled to get a second oponion.  I had a gentleman who was involved in a serious injury motorcycle crash a few years back.  He was told by two law firms appointed by his insurers that he had no chance of success in respect of his claim.  It took over two years for them to come to this conclusion.

Long story short, with some proper investigation, the third party was found 100% liable and he was awarded over Â?150,000, (it would have been more but there were some financial irregularities in his finances as he was self employed)

If you go to a new law firm, your case could be handled under a no win no fee, and all that happens is that before the file is sent to your new solicitors, they will sign an undertaking to pay the reasonable costs of your previous law firm in the event that they win.  In other words they will re-imburse the insurance company for the money they have paid out.

A new solicitor will usually offer a free consultation and then make a decision once they have the case papers in their hands and they can see what eveidence or arguments are being put forward.

Even if it is decided that split liability is the way to go (which I doubt based on your comments), 50% of something is better than 50% of nothing.

The other side would without doubt try to attribute contributory negligence as a standard practice, and it would be wrong to make comment on this without seeing all the evidence, but it would certainly be worth speaking to another independent law firm.

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#5 2010-09-15 12:47:19
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Thanks T.C.

I have just had a reply from my solicitors who have said:

"As your insurance company have admitted liability on your behalf they will no longer fund your personal injury claim if the matter went to Court. As we do not have the necessary funding it is with regret that we cannot pursue your claim."

Looks like I'll have to look for a no-win-no-fee firm now.  Is there any site that does reviews etc. of injury claim companies?  There are so many out there it'd be difficult to choose.

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#6 2010-09-15 14:29:17
TC

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switchback wrote:

Thanks T.C.

I have just had a reply from my solicitors who have said:

"As your insurance company have admitted liability on your behalf they will no longer fund your personal injury claim if the matter went to Court. As we do not have the necessary funding it is with regret that we cannot pursue your claim."

Looks like I'll have to look for a no-win-no-fee firm now.  Is there any site that does reviews etc. of injury claim companies?  There are so many out there it'd be difficult to choose.

It is really a case of finding a firm that is happy to look at and consider taking your case on, and bearing in mind that all law firms are regulated by the Law society, you "should" obtain a quality of service regardless of who you opt for.

However, this article i wrote for my magazine article a year or so ago should help, and although it relates to motorcycles which is my specialist area, it is relevant across the board.  Sorry it is a bit of a long read

It is an unfortunate fact of life, but as members of the human race, every time we step out of our front door, whether it be as a driver/rider, as a pedestrian or at work, we run the risk of being injured quite often through no fault of our own. Accidents will happen. Simply sitting at a desk looking at a computer screen all day can cause injury (donâ??t I know it!).

But it is knowing who to turn to after an accident has occurred that seems to cause people much anxiety. If you think that someone or some organisation may be at fault how can you bring a claim?

Many people are deterred from going to a solicitor after an accident because they imagine that he/she will try and tie them up in legal jargon, official red tape and charge them a fortune for the privilege. Times are changing though and many solicitors are now living in the 21st rather than the 19th century. The way the public are treated now is very different to a few years ago.

This article will attempt to explain why a solicitor is the best person to turn to for help after an accident (and who is not the best), what information the solicitor will need to be able to assist you, and the procedure that will be used to try and win you proper compensation.

Who not to use? Over the past few years a number of â??accident managementâ?  firms have sprung up around the country. So many in fact that you start to lose track of them all. They all sound the same. And they promise big results for an injured person and spend large sums on TV and other advertising. These are not cheap and have to be recovered somewhere. Guess who from?

The problem with these types of organisation is that in the main they are nothing more than unqualified agents working for an insurance commission or a referral fee. It is not unknown for an injured person to be referred by these organisations to a solicitor who has little or inadequate experience in the field of personal injury. Then come the scams. Some accident management firms have been known to advise the hiring of a replacement vehicle after a road traffic accident only for the claimant to be confronted with a massive debt at the conclusion of the case because the hire vehicle charges were forgotten in the final claim, or couldnâ??t be recovered from the insurance company. And surprise surprise, they get a kick back from the company concerned. At your expense.

These problems have been particularly noticeable in motorcycle accident cases. For some reason they always seem to get the worst deal!

A solicitor is the best person to turn to, but who to choose? Not all solicitors are the same. How do you know?

Make sure that the solicitor you choose is a member of the Law Societyâ??s specialist personal injury panel. Ask them! This panel is carefully vetted by the Law Society for the appropriate experience. If they are not on it, donâ??t use them. They should also belong to organisations such as The Association of Personal Injury Lawyers, the College of Personal Injury Law, the Spinal Injuries Association specialist panel (important if you have suffered injury to the spine), the Motor Accident Solicitors Society or the Headway Specialist Panel (sadly bikers for example risk head injury more than motorists). So donâ??t be afraid to ask what associations the solicitors belong to, what was their biggest award for a similar claim, what experience do they have in the area you wish to claim. If they are genuine, they will be happy to supply this information.

Many solicitors work on a â??no win, no feeâ?  basis so should you be unfortunate enough to lose your case, then there will be no hidden surprises waiting round the corner. If they are not, donâ??t use them. They should be putting their money where their mouth is and not get paid if they donâ??t win your case for you.

Most importantly, a solicitor can advise you as to whether your claim is worth pursuing in the first place. What is the point of spending hours on a claim, waiting for months to sort it out only to get a pittance at the end of the day? Or where the only winner is the claims management company?

So having decided to appoint a specialist solicitor to fight your case, what can you do to ease the claims process?

Well firstly, by providing as much information as you can, such as times, dates, exact locations and the details of any independent witnesses.

Photographs are always a good source of information even some weeks after the event, as they can give your solicitor a good understanding of the location and its geography. If you are photographing a rut or hole in the road (or similar), give a scale by putting a 12â?  ruler alongside.

Write down as much detail as you can as soon after the event as possible. As time passes, the memory tends to fade, and some important factors may be forgotten.

If you are unable to write yourself (in hospital maybe) then ask someone to write it down for you. The solicitor should come out and see you in hospital so this should not be a problem.

Remember that it is far better to have too much information, than not enough.

Keep a copy of all relevant documents, letters or instructions you may have received. Paperwork can often throw up extra information that may be beneficial.

Pass on all correspondence from other parties, for example insurance company letters, letters from the Police or from the third party. Do not enter into correspondence yourself as you may say something which can be later used against you.

Keep a record of any expenditure you may incur. Telephone calls, travelling costs, postage, repair estimates and any other out of pocket expenses are all claimable. The better the record, the less likely the claim will be disputed.

If the police have been involved, for example at the scene of a Road Traffic Accident, then make a note of their name, number and station and if possible a contact number. Most attending policemen will be sympathetic.

Keep all your previous payslips. If you have been off work for some time as a result of your injuries, then you will need to prove loss of earnings, and your payslips will do this for you.

Be patient. Some claims can take years to settle if there is serious injury involved. On the other hand if you have made as full a recovery as you are going to, the delay should not be significant. Some solicitors are more efficient than others in this area. Try to get a recommendation as this is usually the best way to find out.

So how will your solicitor start going about making the claim for you?

Well there are two different ways. One is that you complete a simple questionnaire about the accident and the subsequent injuries. This document will then be assessed by your solicitor who will make a decision as to whether the claim is worth pursuing. The other way is for the solicitor to conduct a personal interview or consultation (make sure there is no charge) where he/she will ask you all the relevant questions and then make a decision based on the answers provided. If you are local to the solicitor, a meeting at the solicitors office is a good idea as you can assess whether you can put your trust both in the firm (what are the offices like for example?) and the individual. Of course if you are housebound you will not be able to do this but your solicitor should come to you in these circumstances.

One of the first things that will be looked at is how long ago the accident happened. If it was over 3 years ago there could be a problem as generally you must bring a claim within this period. This does not apply to children or people who are incapable of managing their own affairs.

Once it has been decided to pursue the claim, the solicitor will write to the third party holding them responsible for the accident. In most cases this letter will be passed on to their insurance company who will then act on behalf of the person being held liable. Any future correspondence will then be conducted between the solicitor and the insurance company. You donâ??t get involved and are spared any hassle.

If an official such as a police officer has prepared a report, then the solicitor will pay a fee and a copy of the report will be obtained. Known independent witnesses will also be contacted and asked to make a statement. The most important issue is to find out what caused the accident. This is where the accident investigator comes in. Some solicitors firms have these (very useful!) people in house. Ask! Often they will be ex traffic police themselves so will speak the same language as the attending officers and will have a massive amount of first hand accident attendance and reconstruction experience.

You will need to be examined by a doctor so that the level of injury or disability can be assessed. This will generally only take place once your symptoms have settled.

After all the evidence has been gathered, your solicitor will then start to negotiate for an admission of liability and a settlement. In some cases where the facts cannot be disputed (although many insurance companies still try!) the question of liability is often admitted, but like all businesses, the insurance company will want to minimise the expense and will therefore fight tooth and nail to limit the amount they pay out. Where liability is contested, your solicitor will try and bring pressure to bear and resolve the matter. Unfortunately though, some cases (actually very few) end up in Court where a judge will decide who is liable, and will decide what the value of the injury is. This is where your solicitor can really earn his corn by preparing and presenting your claim in a knowledgeable, professional and efficient manner.

Some cases can take years to settle particularly where there have been serious injuries. If the case is settled too quickly then the level of compensation may not reflect potential medical problems that may occur later on in life. For example a broken bone which heals seemingly without complication as a young person, may lead to more serious problems like arthritis later on. Your solicitor should be able to advise you how long the matter will take to resolve. If there is going to be a delay but liability is admitted, the solicitor will obtain an â??interim paymentâ?  for you to ensure that you are not financially disadvantaged pending settlement of the claim.

So should you be unfortunate enough to be injured as a result of any type of accident, whether it be at work, on the road or in any case where blame may be apportioned, then think of your specialist solicitor as the 5th emergency service. In a changing world they really are there to help.

If you would still like some help, then you are welcome to drop me a line and i will be happy to advise you regardless of whether my firm is able to help you or, you choose someone local to you.

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#7 2010-09-21 14:01:16
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I have just come back from an initial consultation with another reputable legal firm (the solicitor I talked to, was a member of the Law Society's 'Association of Personal Injury Lawyers') and he advised that due to having Personal Injury Cover with my insurance company I am not eligible for "no-win-no-fee" claims.  Also he said that as my insurance company had accepted liability, I was not really in a position to make a claim any way, as it counts strongly against me.

I have now basically lost my insurance excess & any award I may have got through a persoanl injury claim, all because my insurance company accepted liability.

*Would the solicitors telephone call & the insurance company's phone call to the witness cancel the statement out?

*Should the insurance company not have contacted me (the person who gave them the witness details) to clarify things before accepting liability?

*Do the insurance company not have a duty to obtain a written witness statement, in the case of a dispute?

*Do I have a case against my insurance company for not acting on my behalf - their client/customer - (ie. not clarifying things with me, not looking into dual-liability option, etc.), but instead going for a quick solution, when dealing with this liability?

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#8 2010-09-22 09:58:37
TC

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Can I ask how serious your injuries were?

If it would make life easier, you are welcome to call me on 0771 757 4675 and I will be happy to have a chat and see if we can point you in the right direction.  No obligation of course.

Tony

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#9 2011-01-19 01:43:21
PILAW

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Switchback i will take your case on a no win no fee basis.

I am a part of APIL and other various bodies. Please get in touch.

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