i had an accident in 1998 that wasnt my fault and lost my 100% no ailcms as a result which totally blew me.. I was really mad about it.18mths later after it had been thru all the legal stuff with the company that were supplied by my own insurance company, i got my no ailcms back.it was backdated, and i got a refund cheque for the amount i had paid out, extra on top of what the premium would have been, so everyithing worked out well in the end.i even changed companies when the premium quoted by the company Id had a blemish free record with decided to raise the rate and I STILL got a large refund chequeand my max no ailcms and blemish free record back. which was what was most important to meYoure right about the ailcms people too. they only want to know if it involves personal injury.I think the only ones that can help you with the car claim itself is the insurance company you are with only they also can give you back the %nc when its proved you werent to blame