Hello Mari,
It sounds as though your friend may have a case, certainly if it was the hole that caused the damage.
I am from Active Auto Solutions, we specialise in personal injury cases and I would be happy to pass this case on to our expert panel of solicitors who could get the compensation your friend is entitled to.
There is no cost to your friend for this service and he would keep 100% of the compensation awarded.
If you could get your friend to contact me on 0845 257 8967 I could get the details required to pass on to our solicitors.
Kind regards,
Andrew Toyne
Active Auto Solutions
Greetwell Place
Lime Kiln Way
Greetwell Road
Lincoln
LN2 4US