Had an accident at work (Sainsburys) today, I'm now in a dilemma.

Hi =]

I'm a baker for Sainsburys so I have to deal with the walk in freezer frequently. I've just came back from a weeks holiday and when I got into the freezer this morning, I saw it was in a state and it was very full so I had to move a lot of freezer crates out of the freezer to get things I needed. The freezer fan has always been dodgy since I started there, for some reason it leaks water onto the crates and floor, due to it going on the floor, i've slipped previously twice but nothing happened before, but this morning, the ice had built up so much that as soon as I trod onto it, I immediately slipped backwards, with my back slamming into the wall, then the floor. With the two previous slips, I asked the manager of the store if he could please get the matter sorted, but he obviously hasn't due to this morning. I stayed at work the whole day with colleagues helping me, but not one manager checked up on me or asked me to fill out an accident form.

I managed to get a doctors appointment earlier and my doctor has asked me to go to A & E for an xray, because I might have a fracture. The thing that makes me the most angry is when I rang my manager after I came out of the doctors, he was so rude and abrupt with me, asking me how many days do i require and that i wont be getting full sick pay and literally put the phone down on me. I want to make a complaint but I don't want it to be personal if that makes sense,

can anyone please help?

many thanks